Identity Landscape Assessment & IAM Strategy
We map accounts, directories and access pain points, then define an IAM roadmap aligned to your risk and budget.
- IAM assessment
- Target-state roadmap
Cybersecurity & Risk Management
Identity & Access Management (IAM) Services
We implement single sign-on, multi-factor authentication, role-based access and automated joiner-mover-leaver workflows, so people get what they need and nothing more, with every grant auditable.
- SSO integration
- MFA rollout
- Least-privilege roles
- Access reviews
- Years of delivery
- 8+
- Years of delivery
- Projects shipped
- 350+
- Projects shipped
- Clients across US, UK, AU & SG
- 200+
- Clients across US, UK, AU & SG
What’s included
Everything You Need to Control Who Accesses What, Everywhere
SSO, MFA, lifecycle automation and privileged access, designed and rolled out across your users and systems.
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IAM Architecture & Identity Provider Selection
We design your identity architecture and compare Okta, Microsoft Entra ID, Ping or Auth0 for your needs.
- Architecture diagram
- Vendor comparison
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Single Sign-On (SSO) Implementation
Staff sign in once to all business apps via SAML or OIDC, saving time and reducing password risk.
- SSO configuration
- App onboarding
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Multi-Factor & Passwordless Authentication Rollout
We deploy MFA, conditional access and passkeys so stolen passwords alone cannot open your systems.
- MFA rollout plan
- Conditional access policies
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Role-Based Access Control & Least-Privilege Design
We define roles and permissions so people get exactly the access their jobs need and nothing more.
- Role catalogue
- Access matrix
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Joiner-Mover-Leaver Automation & Directory Integration
Accounts are created, changed and removed automatically from your HR system and Active Directory, closing offboarding gaps.
- Provisioning workflows
- Directory sync
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Privileged Access Management (PAM)
We vault and monitor admin credentials with session recording and just-in-time access to limit insider and attacker abuse.
- PAM deployment
- Session audit logs
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Access Reviews & Identity Governance
Scheduled access certifications and audit reports keep permissions clean and support SOC 2 and ISO 27001 evidence.
- Access certification
- Audit-ready reports
Need something specific?
Why Kramate
Why Business Owners Choose Kramate for Safe Staff Logins
We make signing in safer for your staff without making it a daily headache.
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Safer Logins Your Staff Will Accept
Instead of
security steps that staff find ways around
With Kramate
We pick sign-in methods your team finds easy, so they actually use them every day.
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Leavers Lose Access the Same Day
Instead of: old staff still able to open your systems
With Kramate: We set up a clear process, so accounts are closed when someone leaves.
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We Roll Out in Small Steps
Instead of: switching everyone over in one stressful weekend
With Kramate: We start with a small group, fix the bumps, then bring in the rest of your team.
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Help Ready When Someone Is Locked Out
Instead of: staff locked out and nobody to call
With Kramate: We plan the lock-out cases up front and give your team a simple way to get help.
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Works With the Tools You Already Use
Instead of: being forced to replace tools that work fine
With Kramate: We connect to the business tools you have now, rather than asking you to start over.
Our approach
How We Set Up Identity and Access Management, Step by Step
The right people get the right access, and everyone else stays out.
6 clear steps 6 deliverables you keep
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Access Review
We list who has access to what today, including old accounts and shared logins that should not exist.
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Job-Based Access Rules
We group people by job role and decide the least access each role really needs.
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Sign-In Design
We design how people sign in, including single sign-on and extra login checks like codes on phones.
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Login Protection Setup
We turn on multi-factor sign-in and tidy accounts, starting with admins and finance staff.
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Joiner and Leaver Rules
We set clear steps to give access to new starters, change it on moves and remove it on exit.
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Access Check
We test that each role sees only what it should and that leavers are fully removed.
Tools & technologies
Technologies We Use for Identity & Access Management
We choose identity platforms and standards that fit your users, apps and cloud accounts.
- Okta: Single sign-on and multi-factor login for staff and customers.
- Auth0: Login and user identity service for web and mobile apps.
- Keycloak: Open-source single sign-on and user access management.
- Microsoft Entra ID: Microsoft's identity service for sign-in, MFA and access policies.
- OpenID: Open standard for signing in with one trusted identity.
- JSON Web Tokens: Standard for passing signed login tokens between systems.
- OpenSSL: Creates and checks the certificates and keys behind encryption.
- HashiCorp Vault: Stores passwords, keys and tokens securely for apps and teams.
- Bitwarden: Team password manager with shared, access-controlled vaults.
- 1Password: Password and secrets manager for teams.
- AWS: Amazon cloud hosting and services.
- Azure: Microsoft cloud hosting and services.
- Google Cloud: Google infrastructure for data, AI and applications.
- Terraform: Defines cloud setups as code so they can be repeated.
- Python: Readable language for business logic, data and automation.
- GitHub Actions: Automates testing and releases on every code change.
Expert guide
Identity and Access Management Services: A Complete Guide for Businesses
Identity and access management services make sure the right people, devices and applications can reach the right resources, for the right reasons, and no further. The work covers how identities are created and verified, how they sign in, what they are allowed to do, and how that access is reviewed and removed.
For most organizations, the daily problems are practical and unglamorous: shared passwords, accounts that outlive employees, applications with their own logins, and administrators with far more power than they use. A clear design and a repeatable process remove most of that friction for staff and auditors alike.
This guide explains core components, the joiner-mover-leaver life cycle, a sensible rollout order, zero trust thinking, regional considerations for the USA, UK, Australia and Singapore, and how to choose a partner.
What identity and access management services cover
Identity and access management, usually shortened to IAM, answers two questions: who is this, and what may they do? The first is authentication, the second is authorization. Both apply to employees, contractors, customers, service accounts and software integrations.
Organizations look for help when they add many SaaS tools, move to the cloud, support remote work, prepare for an audit, or notice that nobody can say exactly who has access to what.
Core components and what each solves
| Component | What it does | Problem it solves |
|---|---|---|
| Directory and identity provider | Holds the single authoritative record of each user | Duplicate accounts and unclear ownership |
| Single sign-on (SSO) | One sign-in for many applications | Password sprawl and slow onboarding |
| Multi-factor authentication (MFA) | Requires a second proof beyond a password | Stolen or guessed passwords |
| Role-based access control | Grants access by job role, not person by person | Inconsistent and excessive permissions |
| Privileged access management | Controls, records and time-limits administrator access | Standing admin rights nobody reviews |
| Access reviews and governance | Periodic confirmation that access is still justified | Permission creep over time |
SSO and MFA are often confused. SSO reduces how often people sign in; MFA strengthens each sign-in. They work best together.
The joiner, mover and leaver life cycle
Most access problems appear at three moments. A well-run process handles each one the same way every time.
- Joiner: a new starter receives access from a role template, approved by the manager, on day one.
- Mover: when someone changes team, new access is added and old access is removed, not just stacked on top.
- Leaver: access ends at a defined time, including shared tools, service accounts they owned and any devices.
Linking identity to the HR system makes this reliable, because a change in the source of truth triggers the change in access. Contractors and vendors need their own end dates; without one, accounts tend to remain active indefinitely.
A practical rollout order for identity and access management services
- Inventory. List identities, applications, admin accounts and service accounts, and note which applications support modern sign-in standards.
- Consolidate the directory. Pick one authoritative source of identity.
- MFA for administrators and remote access first, then everyone else, choosing phishing-resistant methods where available.
- SSO for the most-used applications, followed by the long tail.
- Roles and least privilege. Define role templates; remove unused rights.
- Privileged access controls for production and cloud consoles.
- Automate the life cycle and schedule access reviews.
Starting with administrators gives the most risk reduction for the least user disruption. Each phase should have a pilot group, clear communication and a support path, because sign-in changes are felt by everyone.
Zero trust and modern identity practice
Zero trust treats identity as the new perimeter: no user or device is trusted just because it sits on the corporate network. Each request is checked using signals such as who is asking, device health, location and the sensitivity of the resource. The NIST SP 800-207 Zero Trust Architecture (opens in a new tab) publication describes the model in vendor-neutral terms.
Practical steps include conditional access policies, short-lived admin elevation, and regular review of dormant accounts. Guidance from the UK NCSC (opens in a new tab) and the OWASP Cheat Sheet Series (opens in a new tab) covers authentication and session handling in detail for application teams. For network-side measures, see network security services.
Where AI genuinely helps, and new identities to manage
Identity platforms use behavioral analytics to flag unusual sign-ins and to suggest access that looks excessive compared with peers. These are helpful prompts for reviewers, not replacements for them.
AI also creates new identities to govern. Software agents and automations hold credentials and perform actions, so they need owners, narrow permissions and expiry just like people.
Standards and regional considerations
Access control is a core theme in the NIST SP 800-53 controls (opens in a new tab) and the CIS Critical Security Controls (opens in a new tab), and auditors often ask for evidence of access reviews. Laws rarely mandate a product, but they expect appropriate access limits for personal data.
- USA: sector rules for health and financial data and state privacy laws shape expectations; SOC 2 (opens in a new tab) requests commonly ask about access reviews.
- UK: UK GDPR security duties and the Cyber Essentials scheme cover user access control.
- Australia: the Australian Privacy Principles (opens in a new tab) and Privacy Act 1988 require reasonable steps to protect personal information.
- Singapore: the Personal Data Protection Act (opens in a new tab) includes a protection obligation for personal data.
Confirm which obligations apply to you with legal counsel.
Cost factors and budget planning
Pricing of identity and access management services is driven by the number of users and applications, how many applications support modern sign-in standards, legacy systems that need connectors, the depth of governance and privileged access features, and licensing for the chosen platform. Cleaning data in the existing directory is often a larger task than expected.
Plan for change management, user training and help desk capacity alongside engineering, and budget for ongoing access reviews. Phasing by risk keeps early spend focused.
How to choose a partner for identity and access management services
- Are they familiar with your identity platform, or do they push one product regardless of fit?
- Do they cover processes, such as leaver handling, and not only tools?
- Can they plan user communication and a pilot for each phase?
- How will emergency access be handled if the identity provider is unavailable?
- Will documentation and role definitions be handed over to your team?
- Can they link access design to cloud security and DevSecOps services?
How Kramate delivers IAM engagements
You begin with a free consultation under an NDA, then receive a detailed estimate within 24 hours. A dedicated project manager runs the work in two-week rounds with a demo or review at the end of each, and your team gets daily Slack or Teams updates. All intellectual property, such as configuration and policy documentation, belongs to you. More detail is in our approach.
Choose fixed-price, dedicated-team or hourly delivery. Four to six hours overlap with US Eastern time and a full working day with the UK, Australia and Singapore make rollout support practical across regions. Kramate can lead delivery or embed with your IT team.
Frequently asked questions
What is identity and access management?
It is the set of processes and tools that verify who a user or system is and control what it may access. It covers sign-in, permissions, administrator access and the reviews that keep those permissions accurate over time.
What is the difference between SSO and MFA?
Single sign-on lets a person use one login across many applications. Multi-factor authentication adds another proof, such as a device prompt or security key, at sign-in. SSO improves convenience and central control; MFA improves the strength of each sign-in.
What does least privilege mean?
Each person or system gets only the access needed for their current job and no more. Roles, time-limited elevation and regular reviews help, because permissions otherwise accumulate as people change teams and projects.
How should access be handled when an employee leaves?
Tie removal to the HR departure date, disable the main identity first, then revoke application accounts, tokens, shared credentials and devices. Review accounts they owned, such as service accounts, so nothing keeps running under a former employee.
What is privileged access management?
It controls the accounts with the highest power, such as server and cloud administrators. Typical features include vaulting credentials, approving and time-limiting elevation, and recording sessions so activity can be reviewed.
Where should an IAM project start?
With an inventory of identities and applications, then MFA for administrators and remote access, since that gives the largest improvement with the least disruption. SSO and role clean-up follow in phases.
Sources and further reading
- NIST SP 800-207 Zero Trust Architecture (opens in a new tab)NIST
- NIST SP 800-53 Security and Privacy Controls (opens in a new tab)NIST
- CIS Critical Security Controls (opens in a new tab)Center for Internet Security
- OWASP Cheat Sheet Series (opens in a new tab)OWASP
- NCSC UK Guidance and Collections (opens in a new tab)NCSC UK
- Australian Privacy Principles (opens in a new tab)OAIC
- Personal Data Protection Commission Singapore (opens in a new tab)PDPC
- SOC 2 - Trust Services Criteria (opens in a new tab)AICPA
FAQ
Frequently asked questions
Cost depends on user numbers, the number of applications to connect, directory complexity, MFA and single sign-on scope, and privileged access needs. Legacy applications without modern login support add effort. Identity platform licences are separate. Send us your IAM scope and a no-obligation estimate follows within 24 hours.
We review current accounts and access, design roles and policies, set up the identity platform, connect a pilot group of applications and roll out in waves. Duration depends on app count, user groups and clean-up of old accounts. Staff communication also affects timing.
You own the configuration, role models and documentation. Before detailed IAM talks, Kramate signs an NDA and transfers IP and deliverables to you. We use named, time-limited admin access you control and remove it when work finishes.
Yes. We build on Entra ID, Okta, Google Workspace, Active Directory or other platforms you already hold, and connect your applications through standard protocols like SAML and OIDC. We recommend a new platform only if your current one cannot meet a clear need.
Single sign-on lets users log in once to reach many applications. Multi-factor authentication asks for a second proof, such as an app prompt or security key, beyond the password. They complement each other: SSO improves convenience and control, while MFA makes stolen passwords less useful.
Each person or system gets only the access needed for the job, for as long as needed. In practice that means role-based access, approval workflows, regular access reviews and removing accounts when people leave. It limits damage if an account is compromised.
Frequent mistakes include shared admin accounts, leftover access after role changes, MFA exceptions that become permanent, no review of service accounts and unmanaged third-party logins. An access review usually finds several of these quickly. We also check service accounts and contractor logins, which are often missed.
Taking new projects
Let’s talk about your Identity & Access Management (IAM) Services needs
Tell us about your project and get a free consultation and estimate within 24 hours.
- We reply within 4 business hours A real consultant reads your brief — no bot, no queue.
- 30-minute discovery call We dig into goals, constraints and budget. NDA signed on request.
- Proposal in 24 hours Scope, timeline, team and price — clear enough to decide on.
NDA on request You own the IP No obligation Free estimate