QA Assessment & Test Strategy Planning
We review your product, risks and release process to set a test strategy that targets the defects that cost you most.
- Test strategy
- Risk assessment
Software & Product Engineering
Software Testing & QA Services
Manual and automated testing across functional, regression, performance and security, wired into your CI pipeline, so each release ships with evidence behind it and fewer production surprises.
- Manual & exploratory
- Test automation
- Performance testing
- CI pipeline checks
- Years of delivery
- 8+
- Years of delivery
- Projects shipped
- 350+
- Projects shipped
- Clients across US, UK, AU & SG
- 200+
- Clients across US, UK, AU & SG
What’s included
Everything You Need to Release Software with Confidence
We plan, execute and automate functional, performance and security testing so your releases ship faster with fewer defects.
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Test Case Design & Requirements Traceability
We write test cases mapped to your requirements, so every feature is covered and gaps are visible before release.
- Test cases
- Traceability matrix
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Manual Functional & Exploratory Testing
Our testers check real user flows and edge cases that scripts miss, catching usability and logic issues early.
- Defect reports
- Exploratory findings
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Test Automation with Selenium, Cypress & Playwright
We build maintainable automated suites that run on every build, which shortens release cycles and regression effort.
- Automation framework
- Regression suite
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Load & Performance Testing with JMeter
We simulate peak traffic to find bottlenecks and capacity limits before your users do.
- Load test report
- Bottleneck analysis
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Security & Vulnerability Testing
We test for OWASP Top 10 issues and weak configurations, so vulnerabilities are fixed before attackers find them.
- Vulnerability report
- Remediation advice
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Mobile, Cross-Browser & API Testing
We verify your app across real devices, browsers and API endpoints, so users get consistent behaviour wherever they connect.
- Device coverage matrix
- API test results
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CI/CD Test Integration & QA Reporting
We plug tests into your pipeline and give you dashboards on pass rates and defects, so release decisions rest on data.
- Pipeline integration
- QA dashboard
Need something specific?
Why Kramate
Why Business Owners Choose Kramate for Software Testing
We tell you what we find in words you can use.
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Problems Explained in Plain Words
Instead of
lists of faults you cannot understand
With Kramate
Each problem comes with what happened and why it matters to your customers.
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Extra Testers Without the Risk
Instead of: hiring and letting go for short jobs
With Kramate: Hired testers start with a two-week risk-free trial, and you can end with thirty days notice.
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We Test Beside Your Builders
Instead of: blame passed between builders and testers
With Kramate: We join your team and test as work is built, so problems appear early.
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News Every Day, Not Every Month
Instead of: hearing nothing until a report lands
With Kramate: You get daily updates in Slack or Teams on what we tested and found.
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Replies During Your Working Day
Instead of: answers that arrive a day late
With Kramate: We share a full working day with the UK, Australia and Singapore, and part of the US day.
Our approach
How Our Software Testing & QA Services Work
We find problems before your customers do, and show you exactly what we found and how to fix it.
7 clear steps 7 deliverables you keep
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Test Scoping
We learn what your software does, who uses it and which parts would hurt most if they failed.
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Test Approach Plan
We write the test plan: what we check, on which devices, in what order and how we record results.
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Test Case Writing
We write step-by-step test cases that cover normal use, mistakes and unusual situations.
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Hands-On Testing
Our testers use your software like real people would and log every fault with clear steps to repeat it.
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Automated Test Setup
We turn repeat checks into automatic tests that run each time your software changes.
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Speed & Security Testing
We test how the software behaves under heavy use and try common attacks against it.
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Results & Retest
We summarise results in plain language, then retest every fix to confirm it works.
Tools & technologies
Technologies We Use for Software Testing and QA
Test tools matched to your stack, so releases ship with confidence.
- Selenium: Browser automation for web tasks without an API.
- Playwright: Automates browsers to drive web applications reliably.
- Cypress: Runs automated tests of key user journeys in the browser.
- Appium: Automated tests for iOS and Android apps.
- Cucumber: Writes tests in plain language that business teams can read.
- Robot Framework: Keyword-driven automation for readable acceptance tests.
- Jest: Unit tests that catch regressions in JavaScript and TypeScript code.
- pytest: Python testing framework for unit and API tests.
- JUnit: Standard unit testing for Java applications.
- Postman: Designs and tests APIs during integration.
- Vitest: Fast unit testing for modern front-end projects.
- Apache JMeter: Load tests that show how software copes with heavy traffic.
- k6: Load tests apps to prove they cope with real traffic.
- Locust: Simulates thousands of users to find performance limits.
- Jira: Tracks work, priorities and delivery progress.
- TestRail: Organises test cases and reports quality status.
- BrowserStack: Tests on real browsers and phones without owning the devices.
- GitHub Actions: Automates testing and releases on every code change.
- Jenkins: Runs automated builds, tests and releases on every change.
- SonarQube: Scans code for bugs and security weaknesses before release.
Expert guide
Software Testing and QA Services: A Complete Guide for Businesses
Software testing and QA services check that software does what it should, keeps working after every change, and stays safe, fast and usable. Testing finds defects. Quality assurance goes further and shapes the process so fewer defects are created.
The practical aim is confidence at release time. A business that can deploy on a Tuesday afternoon without a long list of worries has a quality system that works.
This guide is built around the test mix rather than a service menu: which kinds of tests give the most protection, how to balance manual and automated work, what metrics are worth watching, how testing links to security and accessibility, and how to decide whether to outsource QA.
What software testing and QA services cover
A complete QA engagement works on three levels. Prevention reviews requirements and designs for ambiguity before code exists. Detection runs the tests that expose defects. Improvement studies escaped bugs and changes the process so they do not repeat.
Businesses usually look for software testing and QA services when releases are delayed by long manual test cycles, when customers find bugs before staff do, when a small change keeps breaking unrelated features, or when an audit or large customer asks for evidence of testing.
The test mix: what to test, and at which level
A well-known guide is the test pyramid: many fast tests at the bottom, fewer slow ones at the top. Fast tests give quick feedback to developers, and slow end-to-end tests are reserved for critical journeys.
| Test type | What it checks | Typical timing |
|---|---|---|
| Unit | Single functions and rules in isolation | On every code change |
| Integration and API | Components and services working together | On every code change |
| End-to-end (UI) | Complete user journeys through the real interface | Before release, on key paths |
| Regression | Old features still work after a change | Automated, every release |
| Performance and load | Speed and stability under representative traffic | Before launches and major changes |
| Security | Exploitable weaknesses | Continuously and before release |
| Accessibility | Usability with assistive technology | During design and before release |
| Exploratory | Human investigation for the unexpected | Every release cycle |
The classic mistake is the inverted pyramid: nearly all tests are slow, flaky user-interface scripts, which makes the suite expensive to maintain and easy to ignore.
Manual versus automated testing
The two are partners, not rivals. Automation is best for checks that repeat, have clear expected results and matter on every release. Manual testing is best for new features, usability judgment and hunting for problems nobody predicted.
- Automate first: login, checkout or core transactions, calculations, and any regression that has hurt you before.
- Keep manual: first looks at new features, visual and usability review, and exploratory sessions.
- Do not automate: things that change daily or run once.
Automated tests are software too. They need stable data, clean environments, readable names and an owner, otherwise flaky failures teach the team to ignore red results. Test automation works best when it sits inside a delivery pipeline, which is where DevOps consulting connects to quality. Teams testing APIs can also see API development services.
Shift-left testing: quality inside the delivery process
Shift-left means testing earlier, when defects are cheapest to fix. Testers join requirement discussions, write acceptance criteria with the product owner, and pair with developers on testability. The Scrum Guide (opens in a new tab) expects the team to meet a shared Definition of Done, which is the natural place to write down what tested means.
This fits teams that value working software and responding to change. Each two-week round should produce a tested, demonstrable increment rather than a pile of untested work waiting for a hardening phase.
Measuring quality without gaming it
Counting tests or bugs found says little. Better signals describe outcomes:
- Escaped defects: bugs reaching production, and their severity.
- Time to detect and fix a failure after it appears.
- Flaky test rate: how often tests fail without a real defect.
- Coverage of critical journeys, judged by risk, not by a raw line-coverage figure.
- Delivery measures such as change failure rate and recovery time, defined in the DORA research (opens in a new tab).
Security and accessibility testing
Security testing includes automated dependency and code scanning, plus manual probing. Use the OWASP Application Security Verification Standard (opens in a new tab) to decide what to verify and the OWASP Top 10 (opens in a new tab) as a list of common weaknesses. Deep, adversarial work is covered by penetration testing. Pipeline checks are covered under DevSecOps services.
Accessibility testing combines automated scanners, which catch a portion of issues, with keyboard-only checks and screen-reader review against the Web Content Accessibility Guidelines (opens in a new tab). Raising these checks early costs far less than redesigning later.
Industry use cases
- E-commerce: load tests that reproduce sale-day traffic, plus automated checkout regression on every release.
- Healthcare: testing that appointment and record data stay correct across systems, with test data that contains no real patient information.
- Fintech: calculation accuracy tests and tests of failure paths such as declined payments and duplicate submissions.
- Mobile apps: checks across a matrix of devices, operating system versions and poor network conditions.
These examples are illustrative, not Kramate results.
Regional considerations and outsourcing QA
Test environments are a common privacy leak, because teams copy production data into them. Use masked or synthetic data wherever you can, and confirm obligations with legal counsel.
- USA: the CCPA (opens in a new tab) and sector rules such as HIPAA still apply to personal data in test systems.
- UK: the UK GDPR (opens in a new tab) applies to any personal data, including in non-production environments.
- Australia: the Australian Privacy Principles require reasonable steps to secure personal information.
- Singapore: the PDPC (opens in a new tab) oversees personal data protection duties under the PDPA.
If you outsource, a testing team in a nearby time zone shortens feedback loops: a bug found overnight can be waiting for developers in the morning.
Cost factors and how to plan a budget
- Application size and how often it changes.
- Number of platforms, browsers, devices and languages.
- The share of automation, which costs more at the start and less per release afterward.
- Performance, security and accessibility depth.
- Environment, tooling and test data needs.
- Whether testing is a one-time push before launch or an ongoing team.
A fixed-price audit or release-readiness check suits a defined need. A dedicated QA team billed monthly suits products in continuous development, and hourly work suits peaks. When you scope software testing and QA services, budget automation as an asset that pays back over many releases, and reserve time for maintaining it.
How to choose software testing and QA services
- A written test strategy tied to your risks, not a generic plan.
- Clear reporting: defects with steps to reproduce, severity and trend, not a spreadsheet dump.
- Automation practices: language, framework, code review of test code and how flakiness is handled.
- Integration with your tracker and pipeline.
- Data handling: masked data, access control and an NDA.
- Ownership: you keep the test code and documentation.
How Kramate delivers QA
We can lead testing on a project or join your team. A free consultation comes first, then an estimate within 24 hours, with an NDA before we discuss details. A dedicated project manager shares daily updates on Slack or Teams, and each two-week round ends with a demo or review. Everything we write, including automated test code, becomes your intellectual property. Our working approach explains the steps.
You can choose fixed-price, dedicated-team or hourly engagement. We overlap four to six hours with US Eastern time and a full day with the UK, Australia and Singapore. Our own practices include least-privilege access, encrypted devices, peer code review and regular security testing.
Frequently asked questions
What is the test automation pyramid?
A model recommending many fast unit tests, a moderate number of integration tests and a small number of end-to-end user-interface tests. It keeps feedback quick and the suite affordable to maintain over many releases.
Is manual or automated testing better?
Use both. Automate repetitive checks with clear expected results, especially regression, so every release is verified quickly. Keep people for new features, usability and exploratory testing, where human judgment finds problems that scripts cannot.
When should a company outsource QA?
When releases wait on testing, when you lack automation skills, when you need peak capacity for a launch, or when an independent view is valuable. Keep product knowledge close and share it with the outsourced team.
How do you measure software quality?
Track escaped defects, time to detect and fix failures, flaky test rate, critical-journey coverage and delivery measures such as change failure rate. Avoid rewarding raw counts of tests or bugs.
What is shift-left testing?
It means moving quality activities earlier: testers join requirement discussions, acceptance criteria are written before coding, and tests run with every change. Defects are found while they are still cheapest to fix.
How do I choose a QA testing company?
Look for a risk-based test strategy, clear defect reporting with steps to reproduce, sound automation habits, careful handling of test data, and written ownership of all test assets and documentation.
Sources and further reading
- AI Risk Management Framework (opens in a new tab)NIST
- The Scrum Guide (opens in a new tab)Scrum.org / Scrum Guides
- DORA software delivery research (opens in a new tab)DORA (Google Cloud)
- OWASP Application Security Verification Standard (opens in a new tab)OWASP
- OWASP Top 10 (opens in a new tab)OWASP
- Web Content Accessibility Guidelines (WCAG) overview (opens in a new tab)W3C
- California Consumer Privacy Act (CCPA) (opens in a new tab)California Attorney General
- UK GDPR guidance and resources (opens in a new tab)UK ICO
- Personal Data Protection Commission Singapore (opens in a new tab)PDPC
FAQ
Frequently asked questions
Cost depends on application size, platforms and browsers or devices, manual versus automated coverage, test types (functional, performance, security), release frequency and whether QA is a one-off or ongoing. Automation costs more upfront but pays back through repeated runs.
We review the product and risks, write a test strategy, build test cases, run manual and automated tests, and report. Length depends on application size, release cycles, test environment readiness and how many defects the team needs to retest.
Kramate signs an NDA before detailed discussions, and testers work under it with your pre-release software. We transfer test cases, automation scripts, reports and frameworks to you. Test data is handled under your rules, and we prefer masked or synthetic data.
Yes. Our testers can use your tracker, repositories and CI pipeline, join sprint ceremonies and report defects in your format. Automated tests run on each build so problems surface soon after a change, not at the end.
Most products need both. Automation suits repetitive checks like regression, while manual testing finds usability issues and new-feature problems that scripts miss. We start with high-value automation and keep exploratory testing for areas where human judgement helps.
Typical types include functional, regression, integration, usability, compatibility, performance and security testing. The mix depends on your risk. A payments app needs deeper security and load checks than an internal tool. We build a plan around where failures would hurt most.
We track requirement and risk coverage, defects found by severity, defects that escape to production, automation stability and test run time. These trends show whether quality is improving. We share clear reports so release decisions are based on evidence.
Taking new projects
Let’s talk about your Software Testing & QA Services needs
Tell us about your project and get a free consultation and estimate within 24 hours.
- We reply within 4 business hours A real consultant reads your brief — no bot, no queue.
- 30-minute discovery call We dig into goals, constraints and budget. NDA signed on request.
- Proposal in 24 hours Scope, timeline, team and price — clear enough to decide on.
NDA on request You own the IP No obligation Free estimate