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New GenAI & AI agent development

Case studies

Problems solved, explained plainly

Each story shows the situation, what we did, what we built and what changed, for businesses a lot like yours. Client names stay private.

  • The problem
  • What we did
  • What changed

28 case studies across 12 practices

3 case studies

AI, Machine Learning & Intelligent Automation

Explore AI & ML services
Manufacturing Europe

Defects caught at the station, not at the customer

Cameras catch surface defects before shipping

Problem
Inspectors checked parts by eye and missed small flaws.
What we did
Trained vision models on real parts and mounted cameras on the line.
What changed
Flawed parts are flagged the moment they pass the camera.
  • Python
  • PyTorch
  • OpenCV
  • ONNX
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SaaS & Technology USA

Customers get sourced answers without waiting

A support assistant that answers from real docs

Problem
Support answered the same questions again and again.
What we did
Built a retrieval based assistant grounded in product docs.
What changed
Customers get answers with links to the source article.
  • Python
  • LangChain
  • Qdrant
  • FastAPI
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Insurance UK

Claims reach the right handler on arrival

Claims emails read and sorted by software

Problem
Handlers sorted claim emails and attachments by hand.
What we did
Built a language model pipeline that reads and routes claims.
What changed
Each claim lands with the right team, already summarized.
  • Python
  • spaCy
  • Hugging Face
  • FastAPI
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3 case studies

Software & Product Engineering

Explore Software Engineering services
Logistics & Supply Chain UK

Orders reach dispatch without re-keying

One order platform replaces email and spreadsheets

Problem
Orders arrived by email and were re-typed by hand.
What we did
Built an order platform wired into the finance system.
What changed
Dispatch sees every order the moment it is placed.
  • Laravel
  • PostgreSQL
  • AWS
  • Docker
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Fintech & Banking Singapore

A focused first release in front of real users

A lending app reaches first users fast

Problem
A startup had a big idea but no product to test it.
What we did
Scoped a lean first release and built it with the team.
What changed
Real borrowers use the app and shape what comes next.
  • React Native
  • Node.js
  • TypeScript
  • PostgreSQL
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Education & EdTech Australia

Records system modernized without a shutdown

An old records system rebuilt piece by piece

Problem
An aging records system broke often and nobody dared change it.
What we did
Replaced it one module at a time behind a stable interface.
What changed
Staff kept working while the old system was retired.
  • Java
  • Spring Boot
  • PostgreSQL
  • Docker
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3 case studies

Cloud, DevOps & Infrastructure

Explore Cloud & DevOps services
Fintech & Banking UK

Every release is scanned before it ships

Security checks built into every release

Problem
Security reviews came last and delayed releases.
What we did
Added automated scans and a container pipeline.
What changed
Releases carry their own evidence for auditors.
  • Kubernetes
  • GitHub Actions
  • Trivy
  • SonarQube
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Retail & E-commerce USA

Peak season no longer strains the servers

Online store moves out of its own data center

Problem
Aging servers struggled every holiday sale.
What we did
Moved the store to the cloud and scripted the setup.
What changed
Capacity now grows and shrinks with demand.
  • AWS
  • Terraform
  • Docker
  • PostgreSQL
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Media & Entertainment Australia

The team finds problems before viewers do

Seeing outages before viewers do

Problem
Viewers reported outages before the team noticed.
What we did
Built shared dashboards, alerts and tracing.
What changed
On-call engineers now start with the cause.
  • Google Cloud
  • Kubernetes
  • Prometheus
  • Grafana
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2 case studies

Cybersecurity & Risk Management

Explore Cybersecurity services
Healthcare USA

Patient data protected and review ready

A clinic network gets ready for a HIPAA review

Problem
Patient data controls were informal and poorly documented.
What we did
Audited systems, fixed gaps and wrote down clear policies.
What changed
The network can show how patient data is protected.
  • Azure
  • Okta
  • OpenSSL
  • Splunk
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Retail & E-commerce Canada

Weak points found and fixed before peak sales

Online store hardened before the busy season

Problem
The store had never been tested by outside security experts.
What we did
Ran a penetration test and helped fix the findings.
What changed
The shop enters its busiest season on a safer footing.
  • Burp Suite
  • OWASP ZAP
  • AWS
  • NGINX
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2 case studies

Data & Analytics

Explore Data & Analytics services
Manufacturing Europe

Plants and finance finally share one set of numbers

One trusted set of numbers across plants

Problem
Each plant reported in its own spreadsheet format.
What we did
Built a central warehouse and shared dashboards.
What changed
Leaders read the same figures in every meeting.
  • Snowflake
  • Apache Airflow
  • Python
  • Microsoft SQL Server
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Energy & Utilities Middle East

Field crews act on faults before they spread

Live equipment data that predicts faults

Problem
Sensor data was stored but rarely read in time.
What we did
Built a streaming pipeline and early-warning models.
What changed
Crews get alerts while a fault is still small.
  • Apache Kafka
  • Apache Flink
  • TimescaleDB
  • Python
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2 case studies

Enterprise Solutions & Digital Transformation

Explore Enterprise Solutions services
Insurance Canada

A claim is entered once and flows everywhere

Claims, policy and billing systems finally talk

Problem
Staff re-typed claim data between three systems.
What we did
Built an integration layer with shared events.
What changed
Policy, claim and payment records stay in step.
  • Java
  • Spring Boot
  • RabbitMQ
  • PostgreSQL
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Real Estate & PropTech Singapore

No lead slips through between agents

One CRM replaces scattered contact lists

Problem
Leads lived in personal spreadsheets and chats.
What we did
Set up a CRM with automated follow-up steps.
What changed
Managers see every lead and what happens next.
  • HubSpot
  • Zapier
  • Google Analytics
  • WordPress
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2 case studies

Dedicated Teams & Staff Augmentation

Explore Dedicated Teams services
Fintech & Banking UK

A steady team that ships on a steady rhythm

A dedicated team builds a lending product in step with the roadmap

Problem
The in-house team was too small to build the new lending product.
What we did
Set up a dedicated team that runs inside the client sprint cycle.
What changed
Releases now follow the roadmap, with testing built into every sprint.
  • React
  • Node.js
  • PostgreSQL
  • AWS
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Healthcare USA

Added engineers cleared the portal backlog

Extra engineers help a provider scale its patient portal

Problem
Patient portal requests piled up faster than the team could build.
What we did
Placed experienced remote engineers inside the existing team.
What changed
The backlog shrank and the core team kept its own priorities.
  • React
  • TypeScript
  • Node.js
  • PostgreSQL
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3 case studies

Digital Experience & UI/UX Design

Explore UI/UX Design services
SaaS & Technology Europe

One shared kit for designers and developers

One design system gives a SaaS product a consistent look

Problem
Every feature looked different, and teams rebuilt the same parts.
What we did
Created a design system with shared components and clear rules.
What changed
New screens are faster to design and feel the same everywhere.
  • Figma
  • React
  • Storybook
  • TypeScript
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Retail & E-commerce Australia

A mobile checkout shoppers can finish

A simpler mobile checkout stops shoppers giving up

Problem
Shoppers filled their carts in the app but left at checkout.
What we did
Tested real sessions, then redesigned checkout around what we saw.
What changed
Buying is shorter and clearer, and fewer carts are abandoned.
  • Figma
  • Maze
  • Hotjar
  • React Native
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Education & EdTech Canada

A learning platform open to every student

An accessible learning platform that works for every student

Problem
Students using screen readers and keyboards could not finish lessons.
What we did
Audited against WCAG, then fixed and retested the key journeys.
What changed
Core lessons and quizzes now work with assistive tools.
  • Figma
  • HTML5
  • CSS
  • JavaScript
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2 case studies

Graphic Design & Creative Services

Explore Graphic Design services
Manufacturing Asia-Pacific

One identity across every box and label

Packaging and brand refresh makes a supplier easy to spot

Problem
Product boxes and labels looked different across every range.
What we did
Designed a unified identity, packaging system and brand guide.
What changed
Products are easy to recognize and easier to pick correctly.
  • Adobe Illustrator
  • Adobe Photoshop
  • Figma
  • Google Fonts
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Real Estate & PropTech Middle East

A pitch deck investors can follow quickly

A clear pitch deck helps founders tell their story

Problem
The founders deck was dense, and the story got lost.
What we did
Reworked the story and designed clear slides and charts.
What changed
Meetings stay on the idea, not on decoding slides.
  • Figma
  • Google Slides
  • Adobe Illustrator
  • Google Fonts
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2 case studies

Managed IT & Support Services

Explore Managed IT services
Manufacturing USA

Production lines stop waiting on IT

Plant IT problems get fixed before the next shift

Problem
Network and PC faults on night shifts waited until morning.
What we did
Set up a helpdesk and monitoring that never close.
What changed
Most faults are caught or fixed before the line notices.
  • Grafana
  • Prometheus
  • PagerDuty
  • Zendesk
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Professional Services UK

Files come back when something goes wrong

A tested recovery plan replaces hopeful backups

Problem
Backups ran every night, but nobody had ever tried a restore.
What we did
Rebuilt backups and wrote a recovery plan we rehearsed.
What changed
The firm knows what returns first and how long it takes.
  • Veeam
  • VMware
  • Linux
  • PowerShell
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2 case studies

Digital Marketing & Growth

Explore Digital Marketing services
SaaS & Technology USA

Search brings in buyers who already care

Buyers find the product through helpful content

Problem
Leads came mostly from outbound calls and were often a poor fit.
What we did
Built a search-led content plan tied to buyer questions.
What changed
Sales gets more inquiries from people who know the problem.
  • Semrush
  • Google Search Console
  • Google Analytics
  • HubSpot
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Retail & E-commerce Australia

Ad budget follows the shoppers who buy

Ad spend finally tied to real orders

Problem
Ads brought visitors, but many left at checkout unseen.
What we did
Fixed tracking, then tested the product and checkout pages.
What changed
Budget now goes to campaigns that produce real orders.
  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Meta Ads
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2 case studies

Emerging Technologies

Explore Emerging Tech services
Energy & Utilities Asia-Pacific

Crews hear about faults before customers do

Remote sensors warn crews before equipment fails

Problem
Remote equipment was checked by driving out on a fixed schedule.
What we did
Fitted sensors and built a live monitoring dashboard.
What changed
Crews are sent where readings show a real problem.
  • MQTT
  • Raspberry Pi
  • Espressif ESP32
  • TimescaleDB
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Logistics & Supply Chain Europe

Partners stop arguing over who did what

One shared record for every handoff in a shipment

Problem
Each partner kept its own handoff records, and they disagreed.
What we did
Built a shared ledger with smart contracts for handoffs.
What changed
Everyone sees the same trusted record of each shipment.
  • Solidity
  • Ethereum
  • Hardhat
  • OpenZeppelin
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