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Case study · Emerging Tech
A freight group and its partners now share one tamper-evident record of each handoff.
The challenge
A shipment passed through several carriers, warehouses and customs agents. Each kept its own records, and they often disagreed about when goods changed hands and in what condition. Settling a damage claim could take a long time.
No single company was trusted to hold the master record. Partners also would not give up control of their own systems. Any fix had to work alongside what each partner already used and be hard to alter after the fact.
Our approach
We ran workshops with the partners to agree what counts as a handoff, what must be recorded and who may confirm it. This became the rulebook.
We compared options and picked a permissioned network where only approved partners take part. This keeps data private while the record stays shared.
We wrote smart contracts that record each handoff and its confirmation. They were tested with unusual cases and reviewed by a second engineer before use.
We built simple connectors so partners can send events from the tools they already run. A pilot with a few partners came before a wider launch.
What we built
A permissioned record of each handoff that no single partner can quietly change.
Rules that require both sides to confirm a handoff before it counts.
Light integrations so partners keep using their existing systems.
A simple screen showing every handoff and who confirmed it.
What changed
Partners look at the same record instead of comparing their own spreadsheets.
Damage and delay claims start from agreed facts rather than competing accounts.
No partner had to replace its systems to take part in the shared record.
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